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Discussion topic: WiFi has been cutting out
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This message was authored by: Daniella1992
Message posted on 13 Sep 2025 08:11 PM
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WiFi has been cutting out
WiFi cuts out 4-5 times a day and TV is buffering when streaming.
When I do all the tests it says it is running fine, but it has been doing this for weeks.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Sep 2025 06:17 AM
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Re: WiFi has been cutting out
@Daniella1992 check the lights on your Sky hub and follow the help here https://www.sky.com/help/articles/hub-lights-explained-start
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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