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Discussion topic: WiFi dropping
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This message was authored by: Mc56mfc
Message posted on 22 Jan 2026 10:24 AM
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WiFi dropping
Hi I am looking for some help with regards to my WiFi. The signal keeps dropping in certain areas of my property. I love in an ex council house so all the walls are brick. I struggle with internet connection in the upstairs to my house and also to the back of the property in the kitchen. I have tried moving my hub to differed areas to no avail. I was looking to see if you are able to help provide some sort of internet booster that can help with this issues I believe it to be called a sky pick. Can someone please assist and advise me accordingly with regards to this please
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This message was authored by: JimM1
Message posted on 22 Jan 2026 10:32 AM
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Re: WiFi dropping
@Mc56mfc This is the sky optional information that you have requested, and linked below for you, it is a call to sky to kick it all off, and if you do not have sky Max, the suplemental addon on price is circa £10pcm as an addon. Note you only get the one, 2nd and 3rd are Engineer visit's as to why 1st is not good enough!
getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee
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