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Discussion topic: WiFi dropping

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This message was authored by: Jbone18

WiFi dropping

Our wifi keeps dropping in and out and has done over the last week. My phone is constantly having to use data as the WiFi signal and connection is poor. I only upgraded our WiFi a few months ago so don't expect to be having these issues. 

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This message was authored by: caesarome

Re: WiFi dropping

Posted by a Superuser, not a Sky employee. Find out more

@Jbone18 

If you are having signal issues then try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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