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Discussion topic: WiFi dropping

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This message was authored by: supamummy

WiFi dropping

Sky WiFi keeps dropping Tried all the tests And fixing things WiFi keeps dropping Did a question on here before Really need an engineer to come out Did somehow manage to get an engineer booked But previous appointment still showing So new booking cancelled Really need some help as I'm going crazy
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This message was authored by: supamummy

Re: Sky broadband WiFi keeps dropping

Is there any way to actually talk to sky 

This message was authored by: GD1

Re: Sky broadband WiFi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@supamummy   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: supamummy

Re: WiFi dropping

Thank you.  I will try that 

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