WiFi dropping out

[Reddogwhite]

For a couple of weeks my WiFi keeps dropping out. From a full signal on my laptop it goes completely and I can't connect. Also my rear garden ring camera - also at the back of the house- keeps losing its connection. This is a real nuisance.

We have had excellent WiFi /broadband until now

[caesarome]

@Reddogwhite 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.