WiFi dropping out

[tim-01]

My WiFi is dropping out about every 20minutes when I am on my laptop or phone in an upstairs bedroom. It is as though the router is not able to send a strong enough signal across the house. My android phone defines the signal as fair good and not connected when the devise is not being moved. This is becoming a increasing frustration for all the family.

[caesarome]

@tim-01 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.