WiFi dropping out

[DJP1234]

Sky q box drops connection to router every single day. Been like this for months. Reset router and seems fine for a few hours. Mini boxes can't connect, apps keep dropping out. Completely a waste of money paying for this service. Had to rest router to get the Sky sports + app on last night. Done all usual stuff but getting a bit tiresome now.

[Tom-W19]

Hi @DJP1234 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tomie]

I am having exactly the same problem. It's not worked correctly since I upgraded to Fibre. 

How do I contact Sky to get this resolved? 

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Tomie]

Yes please. I have WiFi dropping out every 10 minutes.