Discussion topic: WiFi dropping out
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Message posted on 29 Oct 2024 09:49 AM
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WiFi dropping out
Our WiFi keeps dropping out. I've restarted the hub twice and it works for a bit and then the WiFi is on and off again. I've run tests on the app but it's stating everything is fine, despite it taking ages to complete the tests.
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All Replies
Message posted on 30 Oct 2024 09:02 AM
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Re: WiFi dropping out
Hi @Bracken79
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 01 Nov 2024 09:03 AM
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Re: WiFi dropping out
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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