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Discussion topic: WiFi dropping and poor connection

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This message was authored by: Meegen

WiFi dropping and poor connection

WiFi keeps dropping always had problems with this WiFi in certain rooms in my house but some reason the last 4 days I'm having to turn devices off to be able to watch tv and things I only have 4/5 devices on at a time and that includes tv and phone and camera. And at one side off the house we have no WiFi at all how can we sort this 

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This message was authored by: caesarome

Re: WiFi dropping and poor connection

Posted by a Superuser, not a Sky employee. Find out more

@Meegen 

A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.


Alternatives are homeplugs or your own mesh network.

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