WiFi dropping after fibre installed

[TC1972]

We had partial fibre installed on Thursday and the engineer who installed at our home tested it and stated no issues and we had a good connection and speed. However Friday and today the WiFi is constantly dropping out and will only reconnect if I reset the router and even then takes ages to come back. Last night I timed it and between 7-9:30pm it went down every 40mins! Surely this isn't normal and as always running the usual checks states no issues! It's driving us all mad. Any help?!

[Tom-W19]

Hi @TC1972 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147