WiFi dropouts

[Tractorgirlsusan]

We are having issues with wifi dropping out in all rooms. This is especially frustrating as we are reliant on WiFi calling since we have no mobile signal, thus we lose broadband and mobiles. We are on FTTP.

It wasn't an issue on our previous set up (via BT)

Any idea how we resolve this or get an engineer out?

[Doc5907 · Accepted solution]

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@Tractorgirlsusan wrote:

We are having issues with wifi dropping out in all rooms. This is especially frustrating as we are reliant on WiFi calling since we have no mobile signal, thus we lose broadband and mobiles. We are on FTTP.

It wasn't an issue on our previous set up (via BT)

Any idea how we resolve this or get an engineer out?

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@Tractorgirlsusan 

Might be worth giving Sky a call to enquire about Sky WiFi Max. Details below:


www.sky.com/help/articles/sky-wifi-max
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[Tractorgirlsusan]

Thanks - I've followed that advice and spoken to sky. WiFi max and a pod on their way. Let's hope this fixes it.