WiFi dropout

[Bradley39]

We just got new wifi with sky installed on Tuesday but I've had issues ever since. The WiFi is very weak and constantly disconnects from my phone. It is also now causing disturbances when I try to work as it constantly throws me off my work server because the wifi won't stay connected. This is very frustrating especially as a new customer. What can you do to fix this?

[DaveDrizen]

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@Bradley39 wrote:

We just got new wifi with sky installed on Tuesday but I've had issues ever since. The WiFi is very weak and constantly disconnects from my phone. It is also now causing disturbances when I try to work as it constantly throws me off my work server because the wifi won't stay connected. This is very frustrating especially as a new customer. What can you do to fix this?

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Are you getting a good WiFi signal from  broadband hub? How far away is your phone and work server from where your broadband hub is?

[Luke170]

I'm having same issues had it installed yesterday was fine for an hour getting 600mbps on the 900 package but then doing tests I was getting under 100mbps and buffering when streaming. Not impressed so far