11 Aug 2024 02:53 PM
I have solid red light on power light. WiFi not working.
11 Aug 2024 04:05 PM
Posted by a Superuser, not a Sky employee. Find out more@Amycollinson Does the red light stay on if you try in restarting the router?
13 Aug 2024 07:30 AM
Yes turned on and off 4-5 times and still on
13 Aug 2024 07:34 AM - last edited: 13 Aug 2024 07:53 AM
Posted by a Superuser, not a Sky employee. Find out more@Amycollinson folow the steps for what type of Sky hub you have in this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start
A red power light sounds like tge hub is faulty given the number of thunder storms yesterday it is likely a number of hubs have been damaged. Sky will replace these if you call them and have gone through the steps above.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion