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Discussion topic: WiFi cutting out
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This message was authored by: Perdie1
Message posted on 31 May 2026 06:50 PM
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WiFi cutting out
My WiFi has been cutting out 6-7 times a day recently. Each time it is out it can range from 1-30 minutes. Often when I log onto the diagnostics it initially says 'there is an issue' but by the time I rerun the diagnostics it has come back on therefore offering no longterm solution.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 May 2026 08:09 PM
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Re: WiFi cutting out
I suspect you'll need to call Sky and get them to review the Hub logs manually.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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