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Discussion topic: WiFi cutting in an out

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This message was authored by: Tr30

WiFi cutting in an out

My WiFi is cutting in and out all day. The internet dot on my router is flashing red/orange. It then works for 5 minutes and repeat. Need this fixed 

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This message was authored by: caesarome

Re: WiFi cutting in an out

Posted by a Superuser, not a Sky employee. Find out more

@Tr30 

Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:


Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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