0

Discussion topic: WiFi connection

Reply
This message was authored by: Georghiou84

WiFi connection

Hi I have just checked my WiFi and can see it looks good but I work from home and I keep losing connection multiple times a day especially when on calls

Reply

All Replies

This message was authored by: Chrisee

Re: WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@Georghiou84 do not confude he status of your broadband connection with the WIFi connection in your home. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply