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Discussion topic: WiFi connection

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Avatar for Lisa810
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This message was authored by: Lisa810

Message posted on ‎20 Jul 2026 02:19 PM

WiFi connection

Hi I have broadband the app is saying but no devices will connect! 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎20 Jul 2026 04:07 PM

Re: WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@Lisa810 check the indicator lights on the hub and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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