Discussion topic: WiFi connection
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Message posted on 02 Jan 2026 11:54 AM
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WiFi connection
My sky broadband router keeps loosing internet connection . It randomly drops out and I have to restart the router , it then drops out again a few hours later . Keeps doing it over and over for the last week
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All Replies
Message posted on 02 Jan 2026 12:32 PM
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Re: WiFi connection
@Charlieq1 What do you see when it happens?
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
Message posted on 02 Jan 2026 08:03 PM
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Re: WiFi connection
Internet & voice both flashing amber
Message posted on 02 Jan 2026 08:06 PM
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Re: WiFi connection
@Charlieq1 Here is the info linked below for you!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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