WiFi connection

[StaceyMeads]

Our internet has been very poor today and it hasn't been the best since we changed from BT, but today has been the worse. I have called and the message voice said there was an issue with connection and to follow the steps however I have done this and the page is saying everything is fine, which I can 100% say that's not true. 

[Mr+Flibbles+86]

Hi there @StaceyMeads , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no  response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.