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Discussion topic: WiFi connection problem

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This message was authored by ReadingSky This message was authored by: ReadingSky

WiFi connection problem

We are having issues with pur sons games Console as the WiFi keeps dropping in and put of signal, is there a WiFi booster we can have to sort out this issue please.
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This message was authored by GD1 This message was authored by: GD1

Re: WiFi connection problem

Posted by a Superuser, not a Sky employee. Find out more

@ReadingSky  Your duplicate posted you raised in the Sky Glass forum has been removed, you don't need to raise duplicate posts in other parts of the forum as it's not helpful.

 

You would need to call Sky about a booster.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi connection problem

Posted by a Superuser, not a Sky employee. Find out more

@ReadingSky 

A booster likely wont solve WiFi dropping in and out. Is it happening for all devices or just the games console?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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