WiFi connection not strong enough

[Anonymous]

WiFi has never been good enough in my house, not too many devices using it but when I recently bought a PC it can't even connect to the wifi because it's not strong enough. I'm really annoyed as this is another time I'm having to contact you as the WiFi's so bad 

[TimmyBGood]

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.