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Discussion topic: WiFi connection keeps dropping out

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This message was authored by: Dan+Battin

WiFi connection keeps dropping out

The past 5 days my WiFi connection has been getting worse. 

However tonight has been the worst by far. My son has played a couple games of Fortnite and just about to win the games and the WiFi crashes and therefore he loses the game. 

Anybody else had this over the last few days?

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This message was authored by: arcadeavenger

Re: WiFi connection keeps dropping out

Posted by a Sky employee

Hi @Dan+Battin, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

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