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Discussion topic: WiFi connection failed

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Avatar for CarolineDulake
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This message was authored by: CarolineDulake

Message posted on ‎19 Sep 2026 03:54 AM

WiFi connection failed

Myi have run checks and all is saying everything is OK but I can't connect to my Wi-Fi. It says connection failed all the time
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎19 Sep 2026 04:55 AM

Re: WiFi connection failed

Posted by a Superuser, not a Sky employee. Find out more

@CarolineDulake check the lights on your Sky hub and use this guide https://www.sky.com/help/articles/hub-lights-explained-start 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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