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Discussion topic: WiFi connection drops and apps do not load

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This message was authored by: RexLee

WiFi connection drops and apps do not load

Repeatedly connection issues occur, whereby the channel drops out regularly, requiring reboot, restart or even powering off. When connecting to apps it can be impossible to load, screens remaining blank, until again the box is powered off or repeatedly restarted.
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This message was authored by: JimM1

Re: WiFi connection drops and apps do not load

@RexLee Run the service checker to see what is going on, then also the system diagnostic. Links below.

 

https://www.sky.com/servicechecker

 

https://www.sky.com/help/articles/broadband-diagnostic-start

 

 

 

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