WiFi broadband

[Auntymable]

Over last few weeks we've been getting intermittent drop outs on both WiFi and broadband . I have checked connections with your service , which say that services are good . Unfortunately they are not and the outages appear to be more regular . We upgraded our internet last year to your super fast package , but have had problems for a while now . 

[cookiemonsteruk]

@Auntymable 

If you have the black sky router could you post your statistics

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...