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Discussion topic: WiFi asking for a direct connection
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This message was authored by: BenWC
Message posted on 15 Jul 2026 12:39 AM
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WiFi asking for a direct connection
Sort your WiFI out... I have my devices connected, and it's presenting a wired connection prompt. Not on. Sort this out before I have to work or I will cancel. If you can not keep WiFi connection, I will force a cancellation. No devices can connect, due to needing to be wired in
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Jul 2026 08:01 AM
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Re: WiFi asking for a direct connection
@BenWC you are not talking to Sky by posting in this forum. Most lost connections between midnight and 6am are due to network maintenance so it is likely your connection is back up this morning. If you still hav e issues reboot your Sky hub if that doesn't sort it run the online service checker in the My Sky app using a mobile connection.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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