WiFi and Broadband issues

[Ryan8719]

Last few days my wifi and broadband keeps intermittently disconnecting or running very slow. BT Openreach have been doing cabling work along our road and I am concerned they have done something? Or the router has a fault? Very difficult to work at home, which I do it for my 4 children to connect their devices for school work or pleasure.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147