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Discussion topic: WiFi Issues
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This message was authored by: Dawn91998
Message posted on 10 Feb 2026 10:48 AM
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WiFi Issues
Internet keeps dropping in and out with white light. Says information changed when try to reconnect and have to retype password for it then to drop out 2 minutes later. This is a frequent occurrence.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Feb 2026 10:01 AM
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Re: WiFi Issues
Hi @Dawn91998
If the light on your hub is changing this suggests your line is dropping. Have you tried running the line test in the My Sky app?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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