WiFi Issue

[Kenneth21]

My internet in playing up and I'm not happy at night time it does it aswel can't play my game or watch films can you sort it out pls 

[Daniel0210]

@Kenneth21 
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Any broadband issues at nighttime between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.