@jamesbarrie88 wrote:
Hi, My WiFi has dropped three times within the past hour causing me to have issues in delivering training. Can you please investigate this matter? This has caused major issues with my work. Thanks
You're only talking to other customers here I'm afraid. Have you tried the diagnostic tool through the MySky app or at https://www.sky.com/help/articles/broadband-diagnostic-start
Otherwise you'll need to call them. This is a domestic service so causing work issues will cut no ice with them.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
