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Discussion topic: WiFi Deadspot

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This message was authored by: Elliot89

WiFi Deadspot

I am going around in circles trying to find the right support both via the app and the AI chat agent. I need a wifi booster upstairs, the puck in our bedroom (furthest from the router downstairs) struggled to get a good connection, and mobile devices don't connect at all.

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This message was authored by: caesarome

Re: WiFi Deadspot

Posted by a Superuser, not a Sky employee. Find out more

@Elliot89 

If you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.


Alternatives are homeplugs or your own mesh network.

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