Wi-fi dips out every few minutes

[Gardener212]

Router Statistics

System Up Time: 05:35:40

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 494250 953064 0 27671 71841 05:34:02 LAN Up 124106 0 0 14658 0 05:35:40 WLAN (2.4 GHz) Up 99703 34 0 13959 0 05:33:27 WLAN (5 GHz) Up 1436605 1058551 0 533663 66721 05:33:25

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Broadband Link Downstream Upstream Connection Speed (Kbps) 39999 5704 Line Attenuation (dB) DS1:22.1    DS2:60.8    DS3:89.4 US0:11.2    US1:51.4    US2:0.0 Noise Margin (dB) DS1:3.0    DS2:3.0    DS3:0.0 US0:5.4    US1:5.2    US2:0.0

[Highlinder]

@Gardener212Looking at the uptime of your router and the wired and Wi-Fi there has been no drops at all. Is this happening on all the devices that are connected via Wi-Fi of just the one?

[Gardener212]

Highlander, it's all the devices.

[Gardener212]

@Highlinder (apologies) it is all the devices.

[Highlinder]

@Gardener212With the uptime being okay and not dropping and all devices on Wi-Fi dropping out might be that the router needs replaced.

[Gardener212]

@Highlinder, thank you for that.

[Doodleolly]

My broadband has been dipping in and out for a few days now. Service checker says there are no issues. Tried all the steps to remedy but no change. Power stays green on the router but internet and voice lights go amber, this is happening a couple of times an hour. Any help would be appreciated thx

[cookiemonsteruk]

@Doodleolly 

Can you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[Doodleolly]

 Took a while to navigate these but Thanks

[Doodleolly]

@cookiemonsteruk 👆👆 thx again