Wi-Fi signal not reaching parts of my house

[Phillhill90]

My Wifi signal is not able to reach parts of my house. I have tried the trouble shooting guide and have got my router into an open area but still no success. I think I require a booster. Could I please enquire how to go about getting one?

[TechmanagerMal]

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@Phillhill90 wrote:

My Wifi signal is not able to reach parts of my house. I have tried the trouble shooting guide and have got my router into an open area but still no success. I think I require a booster. Could I please enquire how to go about getting one?

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• If you have a Sky mini in the area then you can ask Sky for a FOC Booster.
• If not you will need to arrange for Sky Boost as shown here - Sky Broadband Boost | Sky Help | Sky.com

[jamesn123]

Hi @Phillhill90 

If repositioning the router or changing the WiFi channel does not improve the range then yes you will probably need a booster. If you have the broadband boost addon then you can get one free from Sky, if you dont then they will likely charge you

[jamesn123]

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@TechmanagerMal wrote:

• If you have a Sky mini in the area then you can ask Sky for a FOC Booster.

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This is only true if the Q mini is in the specific location of no coverage and not functioning.