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Discussion topic: Wi-Fi signal not reaching parts of my house

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This message was authored by Phillhill90 This message was authored by: Phillhill90

Wi-Fi signal not reaching parts of my house

My Wifi signal is not able to reach parts of my house. I have tried the trouble shooting guide and have got my router into an open area but still no success. I think I require a booster. Could I please enquire how to go about getting one?

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Wi-Fi signal not reaching parts of my house


@Phillhill90 wrote:

My Wifi signal is not able to reach parts of my house. I have tried the trouble shooting guide and have got my router into an open area but still no success. I think I require a booster. Could I please enquire how to go about getting one?


Passing on the tips I have learned in over 23 years as a more than satisfied Sky customer.



This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi signal not reaching parts of my house

Posted by a Superuser, not a Sky employee. Find out more

Hi @Phillhill90 

If repositioning the router or changing the WiFi channel does not improve the range then yes you will probably need a booster. If you have the broadband boost addon then you can get one free from Sky, if you dont then they will likely charge you

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi signal not reaching parts of my house

Posted by a Superuser, not a Sky employee. Find out more

@TechmanagerMal wrote:
  • If you have a Sky mini in the area then you can ask Sky for a FOC Booster.

This is only true if the Q mini is in the specific location of no coverage and not functioning. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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