Wi-Fi routers are not working

[Bencarp84]

we have a Wi-Fi extension router supplied by yourself. This is  not working and the Wi-Fi randomly cut out even from the main hub. We've been experiencing difficulties for quite awhile now and I'm really getting at my wits end with it

[Chrisee]

@Bencarp84 you are not talking to Sky by posting in the forum. Boosters need a strong wifi signal to boost so should be placed half way between the hub and where you need the boostt. Hopefully it may connect there. If it doesnt temporarily movecthe booster closectomthe hub if it doesnt connect there it is faulty. If Sky provided it call them to get it replaced.