Wi Fi problem

[DC777]

Hello, since my new wifi instillation my service has been appalling- despite the booster. Please can you look into those? It's been since you reinstalled it. When it was with sky (open reach) my wi Fi was great. It's terrible now. 

Please get back to me with next steps. 

Thank you

Dee

[Daniel0210]

@DC777 
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

Sky won't get back to you. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact if needed. 

Has the booster pod been placed about halfway between your hub and the room with a poor signal ?