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Discussion topic: Wi-Fi password

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This message was authored by Aroob This message was authored by: Aroob

Wi-Fi password

Hi I'm unable to login to my wife router online ! My daughter was playing with the wifi box and when I had got to her she was holding a reset button ! I don't kno what she's done but it's not letting me log in 

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Wi-Fi password


@Aroob wrote:

Hi I'm unable to login to my wife router online ! My daughter was playing with the wifi box and when I had got to her she was holding a reset button ! I don't kno what she's done but it's not letting me log in 


  • The reset has most likely set the password to one of the following 

    Depending on which hub you have, these are set by default to:

    • Username: admin
    • Password: sky
    • or the WiFi password on the back of your hub.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by Highlinder This message was authored by: Highlinder

Re: Wi-Fi password

Posted by a Superuser, not a Sky employee. Find out more

@Aroob  If you are unable to login the router, hold down the reset button for 20 seconds to factory reset the router. Depending on what router you have, can you tell us which it is from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 



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