Wi-Fi not working

[Leezoe]

We just got sky Wi-Fi all devices are conected and working fine for the most part but we have 2 iPhones that are having problems with websites they just won't load even Argos won't load were constantly having to disconnect and just use our data does anyone know what we can do 

[Tom-W19]

Hi Leezoe

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi Leezoe

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Onakpoberuo]

Hello my broadband activation day was yesterday and according to sky it will work midnight up till now isn't working please i need a helping hand and I don't know if my account is still active. I came across your account is closed

[Highlinder]

@Onakpoberuo I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Thanks for escalating. We've sent an invite to Onakpoberuo.

[Lisa-P1987]

Thanks for chatting to us Onakpoberuo. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks