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Discussion topic: Wi Fi keeps failing on my wifes diabetic equipment

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This message was authored by: Row0-_

Wi Fi keeps failing on my wifes diabetic equipment

My wife has a Freestyle Libre  Link, she is having big problems wit it it keeps loosing the WiFi signal in doors she stands next to the router and it takes ages for it to connect to the WiFi  and if she goes into the garden in about two minutes it signal is lost again. Any help would be appreciated. 

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This message was authored by: Chrisee

Re: Wi Fi keeps failing on my wifes diabetic equipment

Posted by a Superuser, not a Sky employee. Find out more

@Row0-_ not knowledgeable about this kit which. I beieve uses Bluetooth connection between the sensor and the app on the phone. Is your wife's issue the link between the sensor and the app or the phone losing wifi connectivity?. If the second no apps on the phone would work. See https://www.freestyle.abbott/uk-en/support/tutorialsanddownloads/troubleshooting-guide.html

 

Bluetooth typically has a maximum range on 10m or so which means she needs to be close to the phone rather than the Sky hub indeed given bluetooth and WiFi use similar wireless frequencies being close the hub could cause issues with the link between thecsensor and the phone.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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