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Discussion topic: Wi-Fi keeps dropping and restarts

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This message was authored by billbofett1 This message was authored by: billbofett1

Wi-Fi keeps dropping and restarts

Wi-Fi drops. Restarts orange light- works for a few mins the drops again. Works for and hour then drops again.

 

Turned hub off and back on again. Still does it. Turned of hub and sky q box restarted hub then the q box. Did it again about 30 mins later...

 

any ideas? It's getting annoying now.

 

cheers

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Wi-Fi keeps dropping and restarts

Posted by a Sky employee

Hi there @billbofett1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Wi-Fi keeps dropping and restarts

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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