Wi-Fi keeps disconnecting every few minutes

[Gabrielsoto46]

For the past two days, my Wi-Fi keeps disconnecting every few minutes. It's very disruptive because I can't use the Internet for more than five or 10 minutes before my Wi-Fi cuts out. Then it takes anywhere from 5 to 20 minutes for the Internet to come back.

[caesarome]

@Gabrielsoto46 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.