0

Discussion topic: Wi-Fi has no Internet

Reply
This message was authored by: Isa10

Wi-Fi has no Internet

I keep on getting disconnected when streaming on TV. I get an error 'Wi-Fi has no Internet' My WiFi strength shows as excellent though so not sure why this is the case. 

This is a new issue in the last 3 weeks, before that no issue. 

I've done service checker and switched off router for 10mins and all reports as Good but clearly there is an issue of intermittent disconnection.

Reply

All Replies

This message was authored by: Allan95

Re: Wi-Fi has no Internet

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply