@Joan40 you are not talking to Sky by posting in the forum. The fact you choose to use what is sold as a domestic service to work from home is your business but it doesnt give you any priority so it is your responsibility to have a back-up plan in case of issues.
Openreach's service level for domestic faults is two full working days after report which they achieve innroughly 80% of cases
If the service checker is not showing a known fault call Sky to report the issue.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
