Wi-Fi dropping 22.03.25

[SueJ221]

If the WiFi has dropped once this evening, from 5.30pm to 9pm currently, then its dropped 30-40 times. Not good, especially when we have Sky Glass tv 😡

[caesarome]

@SueJ221 

Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.