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Discussion topic: Wi-Fi connection

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Avatar for Jazmin99
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This message was authored by: Jazmin99

Message posted on ‎19 Aug 2026 04:00 PM

Wi-Fi connection

My  WiFi keeps cutting out and say I have no internet connection and it has been doing this for a about 4 days now and I have paid my bill so I don't get why it keeps doing this 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎19 Aug 2026 04:34 PM

Re: Wi-Fi connection

Posted by a Superuser, not a Sky employee. Find out more

@Jazmin99 

 

Quite possibly due to an external line fault and absolutely nothing to do with any billing issues.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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