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Discussion topic: Wi-Fi connection problems

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Avatar for Rpower
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This message was authored by: Rpower

Message posted on ‎01 Dec 2025 05:30 PM

Wi-Fi connection problems

The WiFi has not worked for the last few days. This was triggered by a power cut in the area. We have tried turning everything on and off but still failing to connect correctly 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎05 Dec 2025 05:51 PM

Re: Wi-Fi connection problems

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rpower 

Have you tried running the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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