Wi-Fi/broadband dropping

[Loopy-Lou1]

My Alexa keeps going off and then coming back on. The tv is taking longer than usual and keeps saying please wait.

have done all the checks in the app as requested, nit helped ?? 

[Tom-W19]

Hi @Loopy-Lou1 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Loopy-Lou1 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.