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Discussion topic: Wi-Fi & WhatsApp

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Message posted on ‎03 Dec 2024 09:35 PM

Wi-Fi & WhatsApp

Why do I have to disconnect from my Wi-Fi in order to receive WhatsApp messages?

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This message was authored by: TimmyBGood

Message posted on ‎03 Dec 2024 09:41 PM - last edited: ‎03 Dec 2024 09:58 PM

Re: Wi-Fi & WhatsApp

Posted by a Superuser, not a Sky employee. Find out more

@IanM2 

 

Probably because the default age setting on Sky Broadband Shield is too restrictive for some apps to function properly.

 

https://www.sky.com/help/articles/sky-broadband-shield-start 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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