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Discussion topic: Wi-Fi Signal

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This message was authored by: David595

Message posted on ‎07 Sep 2025 06:11 PM

Wi-Fi Signal

I've had my Wi-Fi for about 3 weeks now. I've been in hospital for about 3 weeks but I've noticed that my Wi-Fi signal isn't that strong. I'm not sure if there's an issue with the box but I'm hoping someone here could help me. I've tried to troubleshoot it but seems no luck. When I test my broadband, it says that some devices (my SkyStream TV things) have a weak Wi-Fi connection also? 
Any help is appreciated!

 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎07 Sep 2025 07:44 PM

Re: Wi-Fi Signal

Posted by a Superuser, not a Sky employee. Find out more

@David595 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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