Why was my sky engineer appointment cancelled on Friday 23rd February 2023

[Fowler+FC]

My engineer arrived at my house on Friday 23rd February 2023 and had a phone call from Sky to say stop what he was doing and leave. Why did this happen 

[cookiemonsteruk · Accepted solution]

@Fowler+FC 

Best call them on 150 from your sky landline or sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

For an update

[Fowler+FC]

my engineer arrived and was told to leave.  on 24th February.  Apparently this was nationwide with many customers.  no explanation given.  left me with no lsndline, no phones and only 3 tv's with freeview

[Laing1]

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@Fowler+FC wrote:

my engineer arrived and was told to leave.  on 24th February.  Apparently this was nationwide with many customers.  no explanation given.  left me with no lsndline, no phones and only 3 tv's with freeview

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@Fowler+FC not smething I have heard before but you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[Kirsty+S27]

Hi @Fowler+FC 

I'm sorry to hear of this and I'd like to look into this further. If possible can you provide more information especially regarding this being a nationwide issue so I can investigate further. 

Thank you.