Discussion topic: Why is my new Sky broadband slow
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Message posted on 04 Jun 2025 06:25 PM
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Why is my new Sky broadband slow
I just activated my sky broadband after switching from BT. When I did a speed check with BT yesterday it was 137mbps but now only 23 mbps with Sky. I am on 300 package. Is it normally slow to start with?
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Message posted on 04 Jun 2025 07:13 PM
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Re: Why is my new Sky broadband slow
@Sophie_G What hub do you have with the new sky install switch, how are you speed testing, wireless wi-fi or Ethernet, and if so can you do an Ethernet speed test to get a baseline off what the system "can / is" capable off.
Message posted on 05 Jun 2025 07:38 AM
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Re: Why is my new Sky broadband slow
It's the Sky Broadband Hub. I did a broadband speed check with BT wi-fi using my desktop before i switched over and then the same test with Sky. Just did it again now and now it's 119mbs so it is getting better over time. I'll give the ethernet test a go later. Thanks for your help.
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